Terms & Conditions
Please read these terms carefully before using our website or making a purchase.
Last updated: December 2024
General Terms
By accessing and using this website, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.
- You must be at least 18 years old to make purchases
- You are responsible for maintaining the confidentiality of your account
- All information you provide must be accurate and complete
- We reserve the right to modify these terms at any time
Orders & Payments
When you place an order through our website:
- All prices are displayed in the local currency and include applicable taxes
- We accept major credit cards, debit cards, and digital payment methods
- Order confirmation will be sent to your registered email address
- We reserve the right to cancel orders due to pricing errors or stock unavailability
- Payment is processed securely through our trusted payment partners
Shipping & Delivery
Our shipping policies:
- Delivery times vary based on location and shipping method selected
- Shipping costs are calculated at checkout based on your location
- Free shipping may be available for orders above a certain value
- Tracking information will be provided once your order is shipped
- We are not responsible for delays caused by customs or courier services
Replacement Policy
Please note: We do not accept returns or offer refunds. We only provide replacements for damaged or defective items.
Our replacement policy:
- Replacements are only available for items that are damaged during shipping or have manufacturing defects
- You must report any damage or defects within 48 hours of delivery
- Photos or videos of the damaged/defective item are required for verification
- Once verified, we will ship a replacement at no additional cost
- Replacements are subject to stock availability
Limitation of Liability
To the fullest extent permitted by law:
- We shall not be liable for any indirect, incidental, or consequential damages
- Our liability is limited to the amount paid for the product or service
- We do not guarantee uninterrupted or error-free website access
- Product images are for illustration purposes and may vary slightly
Questions?
If you have any questions about these Terms & Conditions, please contact us:
Email: support@wigrix.com
Address: Wigrix, Malerkotla, Punjab, India
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