How Can We Help?
Find answers to common questions or get in touch with our support team.
Track Order
Check the status of your order
Request Replacement
Report damaged or defective items
Payment Issues
Help with payment problems
Shipping Info
Delivery times and costs
Frequently Asked Questions
How do I track my order?
Once your order is shipped, you'll receive an email with tracking information. You can also view your order status in your account under 'Orders'.
What is your return/refund policy?
We do not accept returns or offer refunds. However, we provide free replacements for items that are damaged during shipping or have manufacturing defects. Please report any issues within 48 hours of delivery with photos/videos.
How do I request a replacement?
Contact us within 48 hours of delivery with photos or videos of the damaged/defective item. Once verified, we'll ship a replacement at no additional cost.
How long does shipping take?
Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery.
What payment methods do you accept?
We accept UPI, Credit Cards, Debit Cards, and Net Banking through our secure Razorpay payment gateway.
How do I change or cancel my order?
Contact us immediately after placing your order. We can modify or cancel orders that haven't been shipped yet.
Do you offer international shipping?
Currently, we ship within India. International shipping options will be available soon.
Contact Us
Our Promise
- 100% Secure Payments
- Free Replacement for Defects
- Fast & Reliable Shipping
- 24/7 Customer Support